Nonverbal Communication Archives - Page 2 of 3 - Revista Brasileira de Enfermagem

  • RESEARCH

    Validation of the self-assessment of communication skills and professionalism for nurses

    Revista Brasileira de Enfermagem. 2017;70(3):588-594
    01-01-2017

    Abstract

    RESEARCH

    Validation of the self-assessment of communication skills and professionalism for nurses

    Revista Brasileira de Enfermagem. 2017;70(3):588-594
    01-01-2017

    DOI 10.1590/0034-7167-2016-0133

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    ABSTRACT

    Objectives:

    to translate, adapt cross-culturally and validate into Brazilian Portuguese the following instrument: "Self-assessment of communication skills and professionalism in residents" for the nursing professional, and to determine if personal characteristics and performance of the nurse interfere in the self-assessment about professionalism and interpersonal communication.

    Method:

    quantitative study.

    Results:

    the sample consisted of 110 nurses with mean age of 32 years old (± 7.3), most of them were women (n = 80; 72.7%). The internal consistency of the scale "Autoavaliação sobre profissionalismo e comunicação interpessoal entre enfermeiro e paciente" presented moderate and satisfactory reliability (α=0,712). Factorial analysis identified four factors: Interpersonal Skills, Exchange of Information, Honesty in the Relationship and Professionalism.

    Conclusion:

    the instrument is valid and reliable in Portuguese and for Brazilian culture. Interpersonal Skills changed with gender and marital status. Ability to exchange information was influenced by gender and working sector. Self-assessment of professionalism changed with marital status.

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    Validation of the self-assessment of communication skills and professionalism for nurses
  • RESEARCH

    Body language in health care: a contribution to nursing communication

    Revista Brasileira de Enfermagem. 2015;68(3):490-496
    06-01-2015

    Abstract

    RESEARCH

    Body language in health care: a contribution to nursing communication

    Revista Brasileira de Enfermagem. 2015;68(3):490-496
    06-01-2015

    DOI 10.1590/0034-7167.2015680316i

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    ABSTRACT

    Objective:

    to classify body language used in nursing care, and propose “Body language in nursing care” as an analytical category for nursing communication.

    Method:

    quantitative research with the systematic observation of 21:43 care situations, with 21 members representing the nursing teams of two hospitals. Empirical categories: sound, facial, eye and body expressions.

    Results:

    sound expressions emphasized laughter. Facial expressions communicated satisfaction and happiness. Eye contact with members stood out in visual expressions. The most frequent body expressions were head movements and indistinct touches.

    Conclusion:

    nursing care team members use body language to establish rapport with patients, clarify their needs and plan care. The study classifi ed body language characteristics of humanized care, which involves, in addition to technical, non-technical issues arising from nursing communication.

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    Body language in health care: a contribution to nursing communication
  • RESEARCH

    Replication of the training program in nonverbal communication in gerontology

    Revista Brasileira de Enfermagem. 2015;68(6):1042-1049
    01-01-2015

    Abstract

    RESEARCH

    Replication of the training program in nonverbal communication in gerontology

    Revista Brasileira de Enfermagem. 2015;68(6):1042-1049
    01-01-2015

    DOI 10.1590/0034-7167.2015680607i

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    ABSTRACT

    Objective:

    to measure the rate of assimilation of applied content at immediate and subsequent moments after a nonverbal communication in gerontology training program.

    Method:

    descriptive and exploratory fi eld study developed in three state administered hospitals, which attend Brazilian National Health Service (SUS) clients. The duration of the training was twelve hours, applied with 102 healthcare professionals.

    Results:

    the results revealed that the rate of assimilation of the content immediately after the program was satisfactory, as well as being satisfactory in the aspects concept of aging; strategies to foster the independence and autonomy of the elderly person; communication interferences linked to the elderly and the professional; recognition of non-verbal functions and dimensions. The exception was the professional perception faced with aspects that influence the success of communication.

    Conclusion:

    it was concluded that the replication of this program was relevant and current for the hospital context, remaining effi cient for healthcare professionals.

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