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ORIGINAL ARTICLE
Cancer patient satisfaction regarding the quality of information received: psychometric validity of EORTC QLQ-INFO25
Revista Brasileira de Enfermagem. 2024;77(1):e20230358
05-03-2024
Resumo
ORIGINAL ARTICLECancer patient satisfaction regarding the quality of information received: psychometric validity of EORTC QLQ-INFO25
Revista Brasileira de Enfermagem. 2024;77(1):e20230358
05-03-2024DOI 10.1590/0034-7167-2023-0358
Visualizações0ABSTRACT
Objectives:
to psychometrically validate the European Organization for Research and Treatment of Cancer Core Quality of Life Questionnaire EORTC QLQ-INFO25 instrument and identify the domains that influence patients’ perception of the information received.
Methods:
a cross-sectional methodology with cancer patients in a Brazilian philanthropic hospital institution. Sociodemographic and clinical instruments, EORTC QLQ-C30, EORTC QLQ-INFO25 and Supportive Care Needs Survey - Short Form 34 were used. Analysis occurred using Cronbach’s alpha coefficients, intraclass correlation, test-retest and exploratory factor analysis.
Results:
128 respondents participated. Cronbach’s alpha coefficient was 0.85. The test-retest obtained p-value=0.21. In the factor analysis, one item was excluded. Satisfaction with the information received was 74%, with three areas with averages below 70%. In open-ended questions, there was a greater desire for information.
Conclusions:
validity evidence was obtained with instrument reliability, consistency and stability. Respondents expressed satisfaction with the information received.
Palavras-chave: Health EducationInformation ManagementMedical OncologyPatient SatisfactionQuality of LifeVer mais -
ORIGINAL ARTICLE
Puerperal women’s satisfaction with the obstetric services received: improvement of an assessment instrument
Revista Brasileira de Enfermagem. 2023;76(5):e20220457
11-27-2023
Resumo
ORIGINAL ARTICLEPuerperal women’s satisfaction with the obstetric services received: improvement of an assessment instrument
Revista Brasileira de Enfermagem. 2023;76(5):e20220457
11-27-2023DOI 10.1590/0034-7167-2022-0457
Visualizações0ABSTRACT
Objectives:
to improve an instrument that measures postpartum women’s satisfaction with obstetric care.
Methods:
action research, developed from a preliminary version of an instrument prepared by nurse-midwives working in public services in the Federal District. The analysis of the results of application of instrument carried out in a pilot test, analysis of evidence of instrument validity, literature review, focus group with the instrument’s developers and interview with the target audience were carried out.
Results:
factorial analysis showed three existing factors in the construct. Seven nurses participated, discussing the instrument reformulation, and 20 mothers reported their perceptions about the care received during childbirth, generating five thematic units.
Final Considerations:
instrument improvement occurred through item and response scale reconstruction and reorganization, in addition to application of a pre-test with the target population, resulting in an instrument composed of 13 items.
Palavras-chave: Health Services ResearchParturitionPatient SatisfactionSurveys and QuestionnairesWomen's HealthVer mais -
ORIGINAL ARTICLE
Prenatal care satisfaction: perception of caregivers with diabetes mellitus
Revista Brasileira de Enfermagem. 2019;72(suppl 3):305-311
12-13-2019
Resumo
ORIGINAL ARTICLEPrenatal care satisfaction: perception of caregivers with diabetes mellitus
Revista Brasileira de Enfermagem. 2019;72(suppl 3):305-311
12-13-2019DOI 10.1590/0034-7167-2018-0978
Visualizações0ABSTRACT
Objective:
to understand the satisfaction of pregnant women with diabetes who took insulin during pregnancy and prenatal care performed through outpatient and inpatient follow-up.
Method:
a qualitative approach with analysis of 30 pregnant women who underwent prenatal care and participated in a clinical trial study carried out by the research group of the Perinatal Diabetes Research Center of the Hospital das Clínicas, of the Faculdade de Medicina de Botucatu. The data were collected through interviews and analyzed from content analysis.
Results:
from the category Satisfaction, the following subcategories emerged: facilities and difficulties faced in prenatal care performed through outpatient or inpatient follow-up, demonstrating that the pregnant women were satisfied with the prenatal care offered regardless of the type of follow-up.
Conclusion:
there was satisfaction in both care, but in outpatient care some structural, technical and administrative difficulties were identified, requiring reassessment, in order to guarantee service agility.
Palavras-chave: Diabetes MellitusDiabetes, GestationalPatient SatisfactionPregnant WomenPrenatal CareVer mais -
ORIGINAL ARTICLE
Family members’ satisfaction with the care flow in the Pediatric Emergency Department
Revista Brasileira de Enfermagem. 2019;72(2):435-441
04-18-2019
Resumo
ORIGINAL ARTICLEFamily members’ satisfaction with the care flow in the Pediatric Emergency Department
Revista Brasileira de Enfermagem. 2019;72(2):435-441
04-18-2019DOI 10.1590/0034-7167-2018-0388
Visualizações0ABSTRACT
Objective:
To evaluate the satisfaction index of the pediatric patient’s caregiver (person responsible for the child) regarding the waiting time for the care flow in an emergency service.
Method:
A prospective, cross-sectional, quantitative study with 300 family members in the Pediatric Emergency Department of a general hospital. An instrument was used to analyze the service flow, waiting time and satisfaction evaluation. Descriptive statistical analysis was performed.
Results:
The satisfaction index of caregivers was statistically significant (p<0.05) the lower was the waiting time for patient screening, care by the doctors and for receiving the prescribed medication. Caregivers who took their children to the emergency department because of the disease (p -0.029) or because they did not find doctors in other hospitals (p-0.021) were satisfied with the waiting time for this service.
Conclusion:
The quality of care is evaluated as satisfactory by caregivers when children are treated quickly in the Pediatric Emergency Department.
Palavras-chave: ChildEmergency NursePatient SatisfactionQualitty of Health CareQuality Assurance, Health CareVer mais -
RESEARCH
Evaluation of the satisfaction of users of a service specialized in diabetes mellitus
Revista Brasileira de Enfermagem. 2018;71(suppl 1):599-606
01-01-2018
Resumo
RESEARCHEvaluation of the satisfaction of users of a service specialized in diabetes mellitus
Revista Brasileira de Enfermagem. 2018;71(suppl 1):599-606
01-01-2018DOI 10.1590/0034-7167-2017-0554
Visualizações0ABSTRACT
Objective:
to evaluate the satisfaction of users of a service that specializes in diabetes mellitus.
Method:
evaluative research, with mixed approach, developed at the Integrated Center for Diabetes and Hypertension of Barbalha-CE, in the period from 2011 to 2014, with 97 users. Data concerning the characterization and satisfaction of users in relation to the dimensions of infrastructure, accessibility and the user-health team relationship were collected.
Results:
77.3% were older adults, 88.7% women and 84.8%, retired. 63.9% of the users were satisfied with the service; however, dissatisfaction with the dimensions of infrastructure (offices, equipment and medicines) and accessibility (laboratory tests and medical consultations) was reported.
Final considerations:
most users revealed be satisfied with the service received considering the dimensions analyzed. However, studies that assess the satisfaction of users need to contemplate the participants’ reports and not rely on the use of previously structured forms only.
Palavras-chave: Brazilian Unified Health SystemDiabetes MellitusHealth AssessmentNursingPatient SatisfactionVer mais