Knowledge, applicability and importance attributed by nursing undergraduates to communicative strategies - Revista Brasileira de Enfermagem

ORIGINAL ARTICLE

Knowledge, applicability and importance attributed by nursing undergraduates to communicative strategies

Revista Brasileira de Enfermagem. 08-10-2020;73(6):e20190411

DOI: 10.1590/0034-7167-2019-0411

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ABSTRACT

Objectives:

To evaluate the knowledge, applicability and importance that nursing students attribute to therapeutic communicative strategies.

Methods:

This is a quantitative study (survey) with nursing undergraduates from a public institution. The online questionnaire by the SurveyMonkey tool, comprising the informed consent form and six questions, had its relevance, clarity and operability assessed by experts.

Results:

Of the 104 graduates, 50 participated in the study; the most well-known and applied strategy was Therapeutic Communication, followed by Ask-Tell-Ask, NURSE and Tell Me More; the least were PACIENTE and SPIKES. Most use the strategies they know best; all were considered important by at least 82% of the students.

Conclusions:

The partial knowledge and application of these strategies by the students contributes to reflect on the complexity of their teaching-learning process.

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